Shiatsu Deep Tissue Neck & Back Massager with Heat & Vibration

• 16 deep-kneading nodes
• 3-level heat adjustment
• Dual vibration motors
• Removable soft flap for comfort & hygiene
• Compact enough for sofa, car seat, or office chair

Whether you're winding down after work or easing post-gym soreness, it's the perfect way to recover.
A daily ritual — or a thoughtful gift that says “I care.”

Free Shipping
We offer free standard shipping on all orders over $35 within the contiguous United States.

Order Processing
Orders are typically processed within 2 to 4 business days from the date of purchase. Processing times may vary during holidays or promotional periods.

Shipping & Delivery Time
Standard delivery generally takes 3 to 6 business days after processing. Most orders are delivered within 4 to 10 business days from the order date.

Order Tracking
A tracking number will be sent to your email once your order has been shipped.

Fulfillment Notice
To ensure faster and more efficient delivery, some Hlthsky products are fulfilled by Amazon. As a result, your order may arrive in Amazon-branded packaging. This does not affect your order or customer service through Hlthsky.

International Orders

If you are placing an international order, please contact us in advance for shipping options and availability.
📧 Email: support@hlthsky.com

If you have any questions regarding your order or shipping, please feel free to reach out to our customer service team.

At Hlthsky, we want you to feel confident with every purchase. If something isn't right, we're here to help.

Return Window

We accept returns or exchanges within 30 days of the delivery date.

Return Eligibility

To qualify for a return or exchange, items must be:

• In their original condition
• With all accessories and packaging included
• Accompanied by proof of purchase (e.g., order number or receipt)

Return Shipping Costs

1. If the return is due to a product defect or our error: We will cover all return shipping costs.
   
2. If the return is due to customer reasons (e.g., no longer needed, ordered by mistake, change of mind): The customer is responsible for return shipping.

Refunds

Once we receive and inspect your returned item(s), we will process your refund within 10 business days. Refunds will be issued to your original payment method.

How to Request a Return or Exchange?

Contact Us:

Email us at support@hlthsky.com with your order number, reason for return, and any relevant photos if it's a quality issue.

Receive Return Instructions:

Our customer support team will provide return authorization and shipping instructions.

Ship the Product Back:

Use the provided return label (if applicable), or ship to the designated return address at your own cost (for non-quality issues).

Refund/Exchange Processed:

Once the returned item has been received and inspected, we’ll notify you and complete the refund or exchange within 10 business days.

Important Notes

• Returns sent without prior authorization may not be accepted.
• We reserve the right to deny returns that do not meet our policy requirements.
• Exchanges are subject to product availability.

If you have any questions about your order or our return process, please don’t hesitate to reach out.

Email: support@hlthsky.com